Effective Date: July 10, 2023

Privacy Policy

We believe that transparency is key to building trust with our users. We’re glad you’re interested in our privacy policy and want to know more about how we collect, use, and protect your personal information.

1. Introduction

We are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy describes how we collect, use, and disclose personal information and the rights and choices available to our users regarding their personal information. This Privacy Policy applies to our website and any related services, applications, or products that we provide (collectively, the “Services”).

2. Information we Collect

We may collect the following types of personal information from our users:

(a) Personal information you provide to us: We may collect personal information that you provide to us when you use our Services, such as your name, email address, postal address, telephone number, and any other information you provide when you communicate with us.

(b) Information we collect automatically: When you use our Services, we may automatically collect certain information about your device, including your IP address, device type, browser type, and operating system.

(c) Information we collect from third-party sources: We may also collect personal information about you from third-party sources, such as social media platforms and other online sources.

3. Use of the Website

a. License: We grant you a limited, non-exclusive, and revocable license to access and use our website for your personal or internal business purposes.

b. Prohibited Conduct: You agree not to engage in any activity that may interfere with the proper functioning of the website, including but not limited to hacking, reverse engineering, or any other activity that could damage or impair our systems.

c. User Account: If you create an account on our website, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.

4. Use of Information

a. Ownership: All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of SaaSGenX or its content suppliers and is protected by UK and international copyright laws.

b. Trademarks: All trademarks and logos displayed on the website are the property of their respective owners.

5. Lawful Basis for Processing Personal Information

We will only process your personal information where we have a lawful basis for doing so. The lawful basis for processing your personal information will depend on the specific purposes for which we are processing it. Where we are processing your personal information based on your consent, you have the right to withdraw your consent at any time. You can do this by contacting us at the email address provided in the last section: “Contact Us”.

6. Sharing Your Personal Information

We may share your personal information with the following third parties:

(a) Service providers: We may share your personal information with service providers who perform services on our behalf, such as hosting providers and email service providers.

(b) Business partners: We may share your personal information with business partners who provide products or services that we think may be of interest to you.

(c) Legal and regulatory authorities: We may disclose your personal information to law enforcement, regulatory, or other government agencies or to other third parties as required by law or to protect our legal rights.

We will only share your personal information with third parties where we have a lawful basis for doing so.

7. International Transfers of Personal Information

If we transfer your personal information outside the UK, USA, or the European Economic Area (EEA), we will take appropriate measures to ensure that the transfer is lawful and that your personal information is adequately protected. This may include implementing Standard Contractual Clauses or relying on the recipient’s Privacy Shield certification.

8. Data & Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal information, we will securely delete or destroy it.

9. Your Rights

You have the following rights in relation to your personal information:

(a) Right to access: You have the right to request access to the personal information we hold about you.

(b) Right to rectification: You have the right to request that we correct any inaccuracies in the personal information we hold about you.

(c) Right to erasure: You have the right to request that we delete your personal information, subject to certain exceptions.

(d) Right to restrict processing: You have the right to request that we restrict the processing of your personal information, subject to certain exceptions.

(e) Right to data portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

(f) Right to object: You have the right to object to the processing of your personal information, subject to certain exceptions.

To exercise any of these rights, please contact us at the email address provided on the “Contact Us” page.

10. Security

We take appropriate technical and organizational measures to protect the personal information we hold from unauthorized access, disclosure, or misuse. Despite our efforts to protect your personal information, no system can be completely secure. Therefore, we cannot guarantee the security of your personal information.

11. Cookies and Tracking Technologies

Our website may use cookies or similar tracking technologies. By using our Services, you consent to the use of such technologies. You can manage your cookie preferences through your browser settings or other opt-out mechanisms provided by us.

12. Children’s Privacy

Our Services are not intended for children under the age of 18, and we do not knowingly collect personal information from children under the age of 18.

13. Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant supervisory authorities in accordance with applicable data protection laws.

14. Contact Us

If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us at hello@saasgenx,com. We will respond to your inquiry within a reasonable timeframe.

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Head Office

20 Wenlock Road, Hoxton
London N1 7GU, United Kingdom

Southampton Office

4500 Parkway, Solent Business Park
Whiteley, Fareham PO15 7AZ

Head Office

20 Wenlock Road, Hoxton
London N1 7GU, United Kingdom